Feedback summary

The feedback received through iFind Discover's on-line form was collated and sorted into categories according to operation responsibility.

Requests for Change (SWWHEP remit)

This category included requests for change which fell within the confines of VuFind developments carried out by the project team

Example:

Is it possible to view your loaned items in order of due date, as before?

Requests for Change (Core)

This category included requests for change which would require to the VuFind Project Core

Example:

Please can we have the facility back that enabled us to print/email the 'bookbag' or favourites list. This was REALLY useful. I've just spent half-an-hour writing out book titles, authors and call numbers so that I can go to the library and get some relevant books out!

Usability

This category included comments related to usability issues, particularly those regarding the display of information to three catalogues rather than one

Example:

I really couldn't care less what's held at Trinity or at Swansea Met, I just want to be able to come into the LIS or the SWML and find the stuff I want quickly

Performance and System Errors

This category included comments related to system performance and reliability

Example:

Loading of 'items on loan' seems to take for ever

Importing Errors

This category included comments related to feedback which arose through marc record load errors

Example:

It’s not recognising any of the books I'm searching for, several of which I have in front of me

Praise

This category included positive comments which had no developmental implications

Example:

This new system is a big improvement upon the old, particularly the suggestions of other related items and item categories [facets]